In wondering what I would talk about tonight I had no idea I could go into such a funk over an insurance company!
I opened my car insurance renewal bill and much to my surprise they had raised my rates forty-six dollars a month! WTH? Nothing had changed in the last few months. No accidents, no tickets, so what? I started dialing 1-800.
At almost midnight I am calling an insurance company I have been with for almost seventeen years and trying to find a human to talk to. And ENGLISH damn it. After being on hold for approximately fifteen minutes (and this is near midnight) I finally hear a human voice. She's says quietly, "And what can I do for you tonight"? I wanted to scream into the phone by now but I calmly told her that I was confused about my bill.
By then I had pulled up my own account on my computer to the recent activity. OMG!
It seems that in February the company changed my due date without telling me! They installed a new computer system and oops, "we're sorry" guess that's when the date got changed. So she fixed that (supposedly...we'll see at a future date) and then I see the words LATE CHARGE on my computer screen! I got instantly furious as I am OCD about paying bills. So when I pointed all that out she said, "oh my", I'll get that removed.
So she decided she has everything fixed and I ask why I am being charged $46.00 more and she says, "it must be your credit score". To which I replied, "NO WAY IN HELL"!
I have a great rating which I work very hard to keep and she says, "well I don't really know then". I said "by the way what has your credit score got to do with your rate if you have NEVER missed a payment and it has always been paid on time"? "Well that's a good question", she replied. She said she really didn't know and I should call the Information Department tomorrow. Can't wait to hear that logic!
So I still don't have an answer and she said, "by the way I can't fix the renewal date, sorry", (even though they are the ones who screwed it up). So I have to pay my bill eight days earlier than usual so I won't get a late charge because who knows if it's fixed or not?
Everyone has their hand in your pocket now! I used to be able to help other people once in a while, but now it is a struggle to eat. This has become a ridiculous problem that even the smallest of items in you life seem to cost at least four or five dollars and most things end up costing hundreds. And every way you turn its a few extra dollars and a few more taxes. I would like to retire one day, but looks like I'll be eating cat food at my current pace.
Do these people think there is no limit to how much money a person has? Maybe its true for the rest of you, but not for me. Where are people getting all this money? Stealing it from others? Using plastic? I need insight, so please enlighten me wise ones.
I guess when America has come to the point where there are more people not working than ones who are its time for a change.
Sorry for all the rambling but gees Louise. Enough is enough.
And for all those folks who voted for a change? I'm still waiting to hear there has been one. Think you might have driven your ducks to a bad market! Eh?
Later friends. Save me a Margarita.
© Joyce (Tidwell) Burns, ChynaMoon Creations, Chyna Moon Press, 1997-2013